Important things to remember when quoting custom stair parts

Our CSR team is readily available to help with custom quotes.
• Lead Times ~ 2-3 weeks as a general rule. Longer lead times may also apply.
• Templates ~ A custom quote should be provided & approved before we start with templates.
• Radius Customs ~ For custom items with radius (handrail, treads, starting steps and landing treads) CSRs will accept a drawing for quoting, but would also need a life size template for final order.
• Copy Lathe Customs ~ CSRs will need a drawing with dimensions or an actual product sample.

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